Contact Us

We look forward to hearing from you: 

Email - support@elderlycentral.com
Telephone - +1 650 488 5557

We started ElderlyCentral.com because of our parents. My wife's dad suffered from a degenerative muscle disease. As his condition slowly deteriorated he needed walking canes, then a rollator, a push wheelchair, motorized chair, bathroom equipment, etc.

We found it really hard to source and purchase the thing that would improve his quality of life. This was the reason we started ElderlyCentral.com, to be able to provide as many of the essential aids for daily living and more, delivered directly to your door. 

If you're like the majority of seniors, you probably want to live at home for as long as possible. You like your feeling of independence, we strive to be able to provide the products and equipment to help you do just that and live the best life possible. 

Our aim is to offer products that help retain independence and dignity.  Anything that can aid someone to be able to "do it themselves" is what we attempting to achieve with our product selection.

The response we have received from our customers has been tremendous and heartwarming. We employ people who take pride in filling orders quickly and accurately.  At time mistakes do happen and when they do we try to correct the error quickly, politely and with our apologies.

 


Elderly Store Policies:

  • No Telephone or Voice Mail Menus - Talk to a real person between 10:00 am and 4:00 pm Central Standard Time, Monday through Friday. However, if all lines are busy, please leave a voicemail message and someone will return your call within 24 hours. 

  • Our orders are processed and shipped quickly;  usually within 24 hours. If an item is on backorder, you will be notified of the status.

  • We NEVER rent, sell, or give away any of your personal information including e-mail addresses. 

 


Secure Online Shopping & Encryption

Elderly Central only accepts orders from browsers which communicate through Secure Socket Layer (SSL) encryption technology.  We do not store or keep credit card numbers.

SSL technology provides a secure environment for up to 128-bit key length encryption when transmitting your information.  All credit card numbers are encrypted when the order is placed using 128-bit encryption.